Privacy Policy & Terms and Conditions

Privacy Policy Introduction

The protection of your privacy is important to Hi-Tec Europe Limited (licensee of the Magnum Europe brand). This statement discloses the personal data practices of Hi-Tec Europe Limited, including what type of data we may collect, process and hold, how it is used and with whom the data is shared. It also explains how you can contact us if you have any queries or concerns about your personal data.

This Privacy Statement is applicable to personal data collected and processed by Hi-Tec Europe Limited. In order to help you understand how we will use the personal data you provide, the following guidelines have been created.

Our reasons for collecting and processing personal data

In general, it is possible to access our sites without supplying any personal data. The reasons and ways that we will collect and process your personal data online are the following.

    Making an online purchase on our website

Your personal data will be collected and processed in order to perform our contractual obligations and best provide the services you might request, for instance: supplying our goods and/or processing the transactions. Personal data collected at this point and stored by Hi-Tec Europe Ltd includes: full name, email address, telephone number, billing address, delivery address, and payment type. In addition to this, the following personal data will be collected and stored by the payment provider, being either SagePay or PayPal: full name, email address, telephone number, billing address, delivery address, payment type, payment card details.

Your personal data and order details may also be shared with a third party organisation such as Feefo which collects annd collates reviews on our behalf. This is strictly for market research purposes only.

Your email address will not be used to send you marketing emails unless you have specifically consented to this, for example, by entering your email in the Subscribe box on our website.

    Creating an online account

If you choose to create an online account, either of your own accord, or during the online purchase process, the following personal data may be collected: full name, email address, password, telephone number, billing address, delivery address.

    Subscribing to marketing emails

If you choose to subscribe to Hi-Tec Europe Ltd marketing emails you will receive emails regarding new products and services, promotions, competitions, and similar information. At the point of subscribing, we will collect and process your email address. You will then receive an email asking you to confirm your subscription/consent. You must click the link in this email to verify your email address. 

Once your subscription is complete, you will be asked to provide additional personal data which will allow us to personalise your emails and send you more relevant content. You are under no obligation to provide any additional data and you can edit this data at any time using the 'Update Preferences' link found at the bottom of all marketing emails. 

You can unsubscribe from our marketing emails at any time using the Unsubscribe link in the footer of every Hi-Tec Europe Ltd marketing email. If you choose to unsubscribe, your personal data will be automatically removed from the Hi-Tec Europe Ltd subscriber database.

Unless required to do so for the performance of our contractual obligations, or by law and/or for reasons set out in this policy, we will not share, sell or distribute any of the data you provide to us without your consent. If we ask you to provide personal data so as to comply with a legal requirement or to perform a contract with you, we will do it with your consent given under this policy. Please be informed that your contact details including your name, postal, phone and email address may be collected by us for the aforementioned purposes and strictly in accordance with the legal grounds set out in General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”).

Website cookies

Please refer to our Cookies Policy page for more information about what data we collect via cookies. Our Cookies Policy also explains how you can disable and how to delete any cookies we currently store for you. 

Personal data storage, disclosure and security

The personal data collected by Hi-Tec Europe Ltd may be transferred, stored and processed fairly and lawfully inside or outside the European Union but only in accordance with the provisions of the GDPR. Hi-Tec Europe Limited employ security measures to protect your Personal Data from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, we cannot guarantee the effectiveness of these safeguards, and nothing in this notice shall be construed as an express or implied warranty against loss, misuse or unauthorized access, disclosure, alteration or destruction. 

Service providers who might have access to your personal data in order to provide services on our behalf will be contractually obliged to keep such data in confidence, implement adequate data security measures, and may not use that personal data for any other purpose. 

We will retain your personal data for a reasonable period or as long as the law requires and as indicated in the data retention section of this policy.

Your consent

By submitting your personal data, you consent to the use of that data as set out in this policy. 

Your data protection rights

If you wish to access, correct, update or request deletion of your personal data, you can do so at any time by contacting us using the contact details provided on our `Contact Us` page. 

In addition, you can object to the processing of your personal data and ask us to restrict the processing of your personal data. Again, you can exercise these rights by contacting us using the contract details provided on our `Contact Us` page.
You have the right to opt-out of marketing communication we send you at any time. You can exercise this right by clicking on the” unsubscribe” opt-out link which can be found in the footer of every marketing email we send you as explained above. 

Similarly, if we have collected or processed your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent. 
You have the right to complain to data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority. 

We will respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with the GDPR and other relevant data protection laws. 

Data retention

We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases.

We retain personal data we collect from you where we have an ongoing legitimate need to do so, for instance:

  • to provide you with the product or service you have requested us to provide;
  • to perform our contractual obligations to you;
  • to comply with applicable legal, tax, or accounting requirements;
  • to defend or manage any claims or complaints between us, you and relevant third party including taking legal advice in respect of any claims in order to establish, exercise or defend our legal rights or such claims. 

When we have no ongoing need to process your personal data, we will either delete or anonymise it, or if this is not possible (for instance because your personal data has been stored in backup archives) then we will securely store your personal data and isolate it from any further processing until deletion is possible. 

Governing law

This privacy policy forms part of our Website Terms of Use and as such shall be governed by and construed in accordance with the laws of England & Wales. You agree to submit any dispute arising out of your use of this Website to the exclusive jurisdiction of the courts of England & Wales.

Updates to this Notice

If Hi-Tec Europe Limited changes its privacy policy it will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the personal data it collects and how it uses it at all times. Please note that continued use of the service will signify that you agree to any such changes.

Terms and Conditions Introduction

Hi-Tec Europe Limited (VAT No. GB 252 1150 52) has headquarter in Essex, England. We are not affiliated with Hitec RCD, Hitech Systems, Hi-Tech Pharmaceutical Company, nor any other entity that bears a similar but different name. To learn more about the Hi-Tec brand and products in other countries around the world, please select your country from the Country list at the top of the website page.
These Terms and Conditions govern the use of this website ('the Site') and should be read before you make any use of it. These Terms and Conditions shall apply to all visits and use of the Site, as well as to the information (including but not limited to text, graphics, photographs, images, moving images, sound, illustrations and software) and services (together the 'Content') provided to you on or through the Site. By accessing and using the Site, you give your agreement to these Terms and Conditions in their entirety in addition to any other law or regulation that applies to the Site, the Internet, and/or the World Wide Web. If you do not agree to these Terms and Conditions in their entirety you should leave the Site and make no further use of it.

Discount codes

In order to claim your discount using a discount code, you must enter the relevant promotional code on the basket page before proceeding to checkout.
The offer cannot be redeemed with any other retailer.
The offer may not be used in conjunction with any other offers.
Hi-Tec Europe Limited reserves the right to amend these terms and conditions or discontinue the discount/offer at any time.
If you return any products purchased under with the discount, you will receive a full refund of the offer amount paid by you.
Nothing in these terms and conditions shall affect your statutory rights.
The Offer shall be governed in accordance with the laws of England and Wales.

Links to other websites

Links provided on our site can lead you to access sites outside Hi-Tec Europe Limited's control. Personal data provided to Hi-Tec Europe Limited will not be transported to other sites by clicking on the links. Such links are provided because they may be of interest to you or allow you to access complementary products or services provided by third parties. Hi-Tec Europe Limited is not responsible for the way these sites use personal data.
Hi-Tec Europe Limited is not responsible for the content or changes in content on these sites. You therefore access these sites entirely at your own risk and you should note that these other sites may employ the use of cookies, collect data or solicit personal information, and you are therefore advised to check the terms of use and privacy policies on these sites prior to using them.

Site and content ownership

The Site (hereinafter referred to as the `Site`) is owned and operated by Hi-Tec Europe Limited, a company registered in England under number 10352997 with its registered office at Aviation Way, Southend-on-Sea, Essex, SS2 6GH.
All of the Content on the Site is owned by Hi-Tec Europe Limited or associated companies (hereinafter referred to as the `Hi-Tec Group`), its licensors and/or its content providers. All aspects of the Site including, but not limited to, the general design and the Content, are protected by trade dress, copyright, moral rights, trade mark, design right (whether registered or not) and other laws relating to intellectual property rights. Except as explicitly permitted under this or other agreements with Hi-Tec Europe Limited, no part of the Site or Content may be copied or retransmitted via any means and the Site, its Content and all related rights shall remain the exclusive property of Hi-Tec Europe Limited, the Hi-Tec Group or its licensors.


The copyright in all Content is owned by Hi-Tec Europe Limited. Except as is otherwise explicitly permitted within the site, you are permitted to view, play, print and download documents, audio and video found on the Site for personal, informational, and non-commercial purposes only. You may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any content. Except as explicitly permitted under the law relating to copyright, you may not reuse any content without first obtaining explicit written consent from Hi-Tec Europe Limited, the Hi-Tec Group or its licensors. Such prohibition of use extends to the use of any content on any other website or networked computer environment. You may not remove any copyright, trademark or other proprietary notices from content found on the Site.
If you download software (including but not limited to images, screensavers, icons, videos and wallpapers) from the site with Hi-Tec Europe Ltd.’s express written permission, the software, including any files or images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") are licensed to you by Hi-Tec Europe Limited who has full and complete title to it and to all intellectual property rights therein. Your ownership rights are limited to the medium on which the software is recorded and you may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the software to a human-readable form.


All trademarks product names and trade names of Hi-Tec Europe Limited used on the Site are trademarks or registered trademarks of the Hi-Tec Group or its licensor/s, unless stated otherwise. You may not, without prior express permission use from Hi-Tec Europe Limited, copy, reproduce, (re)publish, upload, post, transmit, distribute, or modify Hi-Tec Europe Limited trademarks in any way, including on any other website or network computer environment, in advertising or in publicity of any kind.
Magnum and the Magnum logo are registered trademarks owned by Hi-Tec Sports International Holdings BV.

Disclaimer and warranties

The Site and the Content are provided 'as is' and without any express or implied warranties of any kind, including but not limited to, implied warranties of quality, fitness for a particular purpose and non-infringement to the fullest extent permitted by law. The content on the site is for general information only and does not constitute advice.
Hi-Tec Europe Limited does not represent or warrant that the content of the site is accurate, complete, error free or current nor that access to the site will be uninterrupted, that any defects in the site will be corrected or that the site or its hosting server are free of viruses or any other harmful components. Further, Hi-Tec Europe Limited does not make any representations or warranties in relation to the use of the site and/or its content in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent permitted by law.
Hi-Tec Europe Limited reserves the right to suspend, withdraw or modify the whole or any part of the site at any time without notice and without incurring any liability.

Disclaimer – User participation

Hi-Tec Europe Limited reserves the right at its sole discretion to block or remove any communications and material it believes is not in accordance with these Terms and Conditions, or is otherwise unacceptable to Hi-Tec Europe Limited.

Exclusion of liability

Your use of the site is at your own risk. Hi-Tec Europe Limited or any of their officers, directors or agents or any other party involved in creating, producing or delivering the Site will not be liable for any loss or damage including, but not limited to, direct, indirect, special or consequential damages whether arising in contract, tort (including negligence) or otherwise.
Hi-Tec Europe Limited acknowledges that nothing in these Terms and Conditions excludes or limits its liability for death or personal injury caused by its negligence or for fraud.

Misuse of the site

You may not use the Site to post or transmit any material which is or may be infringing, threatening, false, misleading, inflammatory, libellous, invasive of privacy, obscene, pornographic, abusive, discriminating, illegal or any material that could constitute or encourage conduct that would be considered a criminal offence, violate the rights of any party or which may otherwise give rise to civil liability or violate any law. You are also prohibited from using the Site to advertise or perform any commercial solicitation.

Use of the site by children and minors

If you are under 16, you must ask the permission of a parent or guardian before you:
Email the Site, or ask us to email anything to you;
Send in any information to us;
Enter any contest or game that requires information about you or offers a prize;
By continuing to use the Site and any of the services offered, you are confirming that you have obtained the permission of a parent or guardian to do so.
Minors should not provide personal data without parental consent.

Unsolicited submissions

Except where expressly provided otherwise, Hi-Tec Europe Limited will not accept any unsolicited submissions via this Site.

Applicable law and jurisdiction

These Terms and Conditions shall be governed by the laws of England and Wales and the parties hereby submit to the non-exclusive jurisdiction of the English Courts. If any part  of these Terms and Conditions become void, it will not affect the validity and enforceability of the remaining provisions.


You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.