Delivery & Returns

Delivery

Magnum UK offer free economy delivery to the United Kingdom Mainland, Northern Ireland and Channel Islands. We will endeavour to process your order as quickly as possible, however please allow up to 5 working days for your order to arrive.

If you wish to pay a delivery charge to receive your order sooner, you can opt for First Class Premium Delivery for a £3.99 charge. Your order will be our priority and will be delivered within 1-3 working days. Orders must be placed before 2.30pm Monday to Thursday and before 10.30am Friday to guarantee delivery within 1-3 working days of the order date.

For our customers in the Republic of Ireland, we offer standard delivery at a charge of £3.99.

Returns

We offer a generous 90 day returns policy. Items can be returned to us within 90 days of purchase, free of charge, for a size exchange or full refund as long as the item is in its original, resalable condition.

This means that the product should not be damaged, dirty or marked. Therefore, please try on your new footwear on clean, carpeted surfaces and ensure you are happy with the look and fit before wearing them outside. In addition, please ensure you do not remove the tag or dispose of any of the original packaging until you are certain that you wish to keep the item.

To return your shoes, visit www.collectplus.co.uk/returns/new/hi-tec to create and print your returns label. Attach it to the package and send them back to us free of charge. Please ensure you include your original dispatch note or a cover note with your returned items, quoting your order reference number. Please also take the time to complete our Returns Feedback form to advise us why you are returning your item.

We’re confident that you will be happy with your purchase. However, if your product does not match up to your expectations or if you believe it is not fit for purpose, please contact us immediately so we can assist you.





     Country

     Delivery option &
     carrier

     Delivery time

     Cost

     Last Order Date for
     Guaranteed Delivery
      before Christmas***


  UK mainland (England,
  Wales, Scotland
  excluding Highlands)

    Economy Delivery
   – Royal Mail


    4-6 working days*

   FREE

   11th December 2014


   Premium Delivery
  - Royal Mail




   2-3 working days

   £3.99

   15th December 2014

  Northern Ireland, Highlands,
   Channel Islands,
   Offshore Islands

    Economy Delivery
   – Royal Mail


    6-8 working days*

   £2.99 or FREE on orders
   over £30

   9th December 2014


   Premium Delivery
    – Royal Mail




   4-6 working days

   £3.99

   13th December 2014

    Republic of Ireland

    Economy Delivery
     – Royal Mail


    4-6 working days


   £3.99


    11th December 2014