Delivery & Returns

Delivery

Magnum UK offer free economy delivery to the United Kingdom Mainland, Northern Ireland and Channel Islands. We will endeavour to process your order as quickly as possible, however please allow up to 5 working days for your order to arrive.

If you wish to pay a delivery charge to receive your order sooner, you can opt for First Class Premium Delivery for a £3.99 charge. Your order will be our priority and will be delivered within 1-3 working days. Orders must be placed before 2.30pm Monday to Thursday and before 10.30am Friday to guarantee delivery within 1-3 working days of the order date.

For our customers in the Republic of Ireland, we offer standard delivery at a charge of £3.99.

Returns

We offer a 365 day, no quibble returns & exchanges policy. We do not charge you for delivery or return of your boots, Magnum will pay for your postage both ways. Please allow up to 28 days once you have returned your parcel for the refund to be credited or your exchange to be processed.

If you’re not happy with your shoes, visit www.collectplus.co.uk/returns/new/hi-tec to create and print your returns label. Attach this to the package and send them back to us free of charge. Please ensure you include your original dispatch note or a cover note with your returned items, quoting your order reference number and reason for return.

We will accept returns providing that the product is in its original condition, unused, undamaged and in a state that we could resell the product as new.

If you are returning your order under the 30 Day Comfort Guarantee or 365 day warranty, please contact our Customer Services Team prior to returning your item(s).